Housing Navigator

Scope of Work

The Housing Navigator provides linkage to housing, medical care, and supportive services to a broad spectrum of persons living with HIV/AIDS and their families who are experiencing homelessness or at imminent risk of homelessness. The Housing Navigator assists clients and their households in periods of transition from homelessness to stability. The Housing Navigator works in conjunction with the Housing Team to retain clients in care and maintain clients in stable housing. This position will require significant travel and work in the field. Candidates must be able to conduct outreach
outside in urban areas and in undeveloped areas including deserts and washes to locate and support
clients. This requires walking on foot over uneven or difficult terrain throughout the year in both hot and
cold weather. The position will also physically assist with moving clients into housing and moving
physical property of clients as needed. Travel is conducted by personal vehicle and by rental car. The
Housing Navigator position is a full-time non-exempt position and requires the ability to work very
flexible hours including some evenings, late nights, weekends, and holidays.

Functional Responsibilities

  • Provide housing support to persons living with HIV/AIDS who are homeless or at imminent risk of homelessness through:
    • Initial assessment of housing service needs per the Self-Sufficiency Matrix.
    • Complete the Vulnerability Index-Service Prioritization Decision Assistance Tool (VI-SPDAT).
    • Complete the Coordinated Entry/Homeless certification documentation.
    • Development of a comprehensive, individualized service plan.
    • Coordination of services required to implement the plan.
    • Client monitoring to assess the efficacy of the plan.
    • Client-specific advocacy and/or review of utilization of services.
  • Assist clients throughout the process of entering SAAF’s Transitional Housing and Permanent Supportive Housing programs for persons experiencing homelessness. This entails:
    • Working with private landlords, property management companies, community partner
      organizations, and the SAAF Housing Team to identify housing for the client based on stated client needs and preferences.
    • Work to assist clients in identifying and overcoming barriers to obtaining housing including but not limited to, criminal history, rental history, lack of identification or vital records, untreated mental health needs, lack of income, domestic violence, and substance use.
    • Conduct Housing Quality Standards inspections of units prior to client entry into housing.
    • Assist the client with moving into housing in conjunction with the SAAF Housing Team through physically moving client’s property, coordination with moving and storage companies, and landlords.
    • Ensure housing participants understand their tenancy/participation agreements, their rights and obligations as participants, and their SAAF client rights and responsibilities.
    • Conduct regular visits to clients in the field, including meetings on streets, in camps, and in deserts as needed, while client is homeless and conduct home visits regularly once the client is housed to effectively link client to care.
    • Complete data entry in the Homeless Management Information System (HMIS) database.
    • Coordinate services with client’s assigned Housing Case Manager and/or Counselor as needed until client is stabilized and can be transferred out of navigation services to receive ongoing housing case management only.
    • Coordinate the rehousing of clients in SAAF Housing if their initial housing placement was unsuccessful.
    • Attend and participate in treatment team meetings with medical providers and network with other agency and community service providers to secure appropriate, quality services for agency clients.
    • Coordinate client access to SAAF Housing with the Coordinated Entry System of the Tucson-Pima Collaboration to End Homelessness.
    • Maintain timely and accurate documentation of all client contact.
    • Serve as member of Care Services Department, working in close coordination with the case management and housing teams.
    • Attend agency staff meetings.
    • Comply with SAAF employment and quality assurance policies and procedures.
    • Perform other tasks as assigned.
    • Obtain a minimum of 10 hours per year of continuing education/training directly related to case management.
    • Reports to the Housing Program Coordinator.

Minimum Qualifications

  •  Minimum of two years prior administration experience in social services, housing, or property management related field.
  • Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF).
  • Bachelor’s degree in social services, or two years of work with direct client/participant experience in a social service setting.
  • Effective oral and written communication skills.
  • Proficiency with database systems.
  • Strong organizational skills.
  • Capable of problem solving and working independently.
  • Proficiency with Microsoft Office.
  • Access to a reliable vehicle, a valid AZ Driver’s License, insurance and a driving record that will be supported by SAAF’s liability insurance provider.
  • Certified Housing Quality Standards inspector or ability to become certified within six months of hire. (Paid for by SAAF).
  • Must be able to lift 20 pounds (when needed), Ability to lift 20 pounds, with or without reasonable accommodation, and assist in physically moving clients.

Preferred Qualifications

  •  Knowledge of HIV/AIDS, homelessness issues, evidence-based practices including Housing First and harm reduction.
  • Two years case management experience working with people with substance abuse and/or mental health issues.
  • Knowledge of supportive housing programs and issues related to homelessness.
  • Experience working with Tucson human service providers.
  • Excellent interpersonal skills, sensitivity to cultural and personal diversity.
  • Bilingual (English/Spanish).


Non-Exempt: $18.30 – $22.42/hr DOE


Eleven (11) paid holidays, two (2) half day paid holidays, and one (1) paid floating holiday, twenty (20) days of paid vacation per year to start, in addition to 40 hours of sick leave. Health, dental, vision, and life insurance; 401(k) with matching, long-term and short-term disability insurance. Additional optional plans include Life Insurance, Pet Services Discount Plan, Equitable plans (Accident Insurance, Critical Illness Insurance and Hospital Confinement Insurance). Access to SAAF Health Clinic on-site for primary care needs.

To Apply

Submit a letter of interest and resume with dates of employment to:
Yvette Bass, Recruiting and Retention
Southern Arizona AIDS Foundation
375 S. Euclid Ave.
Tucson, AZ, 85719
or email hr@saaf.org, or fill out the form below.

Affirmative Action

The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability.

People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ+ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or Hepatitis C are strongly encouraged to apply.

Physical Requirements

This job is a Sedentary Work position, as defined by the Social Security Administration, CFR. CFR § 404.1567.

(b) Light work. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.


This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by the immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.

Apply to Work at SAAF

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Accepted file types: pdf, docx, Max. file size: 256 MB.