Eon Youth Care Worker
Scope of Work
The Eon Youth Care Worker implements SAAF Eon Lounge programming under the leadership of the Community Programs Manager to support and create programs and services supporting LGBTQ+ youth and their allies. The primary audience of Eon programming is Lesbian, Gay, Bisexual, Transgender, Queer and more (LGBTQ+) identifying youth, in addition to youth of other marginalized identities. This position is responsible for the Eon Youth programming at SAAF’s Thornhill Lopez Center on 4th, a community center for the local LGBTQ+ community, focusing on youth and their allies ages 13 –24. The position is also responsible for several community satellite programming sites throughout Tucson and Pima County. Outreach and community engagement is an expectation of this role that would include the creation and distribution of promotional fliers, attending resource fairs, community meetings, etc. The role will also provide coordination for program collaboration within the SAAF LGBTQ+ Department, other SAAF program departments, in addition to community satellite sites, including growing the portfolio of community program sites. The position has an approximate time division of 60% out in the community and 40% at Thornhill Lopez Center on 4th. It is a full-time, 40 hrs/wk, non-exempt position that requires a flexible work schedule including evenings, weekends, and holidays. This position reports to the Community Programs Manager. Position duties include but are not limited to:
- Designs, executes the planning, and implements skill-enhancing programs and training for staff, volunteers, and interns.
- Staffs the Eon Youth Lounge for LGBTQ+ and allied youth ages 13-24, which includes preparing, cleaning, and arranging the TLC4 Lounge spaces before each structured program and workshop. In addition to providing support and guidance to other staff who are using the Lounge space for activities outside of Eon Youth Lounge.
- Responsible for shared duties, including training of other staff, and delegation of shared duties, of all Eon Lounge and other youth-appropriate programming that will take place in the TLC4 Lounge.
- Provides referrals and support linkages to services when youth are seeking support or are in crisis.
- Provides timely and thorough customer service to the youth, community, and potential partners by returning voicemail, email, and in-person inquiries to the services offered by Eon Youth Lounge.
- Maintains bi-weekly communication with Eon Lounge Satellite Site partners including check-in emails or phone calls.
- Supports the Community Program Manager with the scheduling, development of quarterly program delivery, and the creation and printing of program calendars for both TLC4 and Community Satellite Sites.
- Oversight of program development, such as workshops, curriculum, identifying outside speakers, and manages the coordination, implementation, and evaluation of various youth services and programs associated with Eon Youth Lounge.
- Maintains efficient program monitoring systems for youth programs by updating and inputting weekly data.
- Provides health education, workshops, and one-on-one support and referrals to target population. This includes planning and facilitating youth-led programming.
- Maintains and creates a safe and healthy culture/community in the Eon Youth Lounge.
- Organizes activities that will engage the target population.
- Supports participants in crisis, including survivors of violence, those with suicidal ideation, and who may be homeless/near-homelessness by de-escalating emotions through motivational interviewing, active listening and then making referrals to appropriate services.
- Provides support to any guest presenters and/or volunteers for programming set-up, including tasks like, cleaning the program space beforehand, setting up and configuring lounge furniture for program needs, consistent check-ins, and communication with guests/volunteers, etc.
- Supports and collaborates with the LGBTQ+ Program Services Department Team.
- Coordinates facility operations at the Thornhill Lopez Center on 4th with SAAF’s Operations Team.
- Attends all program, department, and agency meetings and training courses as assigned.
- Ensures funding contract compliance and coordinates and prepares contract reports for public and private grant sources, including coordination with program, finance, development, and information systems staff in obtaining program information and data.
- Prepares the data and success stories required for reports to funders, collaborators, and the Board of Directors.
- Co-facilitates new participants and new volunteer orientations with other program staff, youth, and/or volunteers.
- Gathers and maintains accurate documentation of all activities and events using proper forms, files, and databases.
- Assists with compiling and drafting program reports.
- With the guidance of the Community Program Manager, provide monthly input for budget and grant spending.
- Manages the ongoing youth programs survey collection including timely data collection and input to databases.
- Attends SAAF finance trainings to gain knowledge in check requests, mileage reimbursement, supply requests, and other internal required finance operations.
- Assists in the development, delivery and tracking of targeted risk reduction social marketing and/or social media posts/campaigns.
- Serves as a liaison with collaborating agencies, programs, and conducts referrals for participants when necessary.
- Conducts outreach and recruitment at venues frequented by the target population, including but not limited to Gender and Sexuality Alliance (GSA) clubs, youth and community centers, businesses frequented by youth, etc.
- Partners with the Community Program Manager and the Associate Director of LGBTQ+ Program Services to support finding new partnerships and generating ideas for program improvements.
- Keeps current on LGBTQ+ health-related issues, harm reduction/risk reduction models, substance abuse, and other health-related issues and serves as a resource to other agency and program staff on these topics.
- Serves as a liaison with LGBTQ+ housing-related, and other community groups that serve youth.
- Partners with GLSEN Arizona for Gender and Sexuality Alliance (GSA) club outreach and capacity-building training for administrators and youth participants.
- Serves as an advocate in public and private arenas for youth services.
- Participates in community outreach to other agencies or services that serve high-risk, LGBTQ+, and other marginalized communities.
- Travels for grant-related meetings and conferences.
- 1-2 years of experience working or volunteering with direct services in a social service or a mission-driven community agency.
- Can demonstrate their understanding of the systemic issues related to the needs of marginalized youth.
- Can speak to building partnerships, relationships, or other collaborative efforts.
- Has comfort with direct service delivery and being in the community often.
- Good interpersonal skills; demonstrated sensitivity to cultural and personal diversity.
- Excellent verbal and written communication and organizational skills.
- Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF if not current).
- Access to a reliable vehicle, a valid AZ Driver’s License and a driving record that will be supported by our liability insurance provider.
- A minimum of 2-3 years of direct services in social services or a mission-driven community agency.
- Direct volunteer or work experience with LGBTQ+ and allied youth and programming.
- Experience in reporting and contract administration.
- Bilingual/bicultural (English/Spanish).
- Ability to work effectively with a wide variety of individuals, including volunteers, staff, clients, and the general public.
Non-Exempt: $18.30 – $22.42/hr DOE
Eleven (11) paid holidays, two (2) half day paid holidays, one (1) paid floating holiday, twenty (20) days of paid vacation per year to start, in addition to 40 hours of sick leave. Health, dental, vision, and life insurance; 401(k) with matching, long-term and short-term disability insurance. Additional optional plans include Life Insurance, Pet Services Discount Plan, Equitable plans (Accident Insurance, Critical Illness Insurance and Hospital Confinement Insurance). Access to SAAF Health Clinic on-site for primary care needs.
Submit a letter of interest and resume with dates of employment to:
Yvette Bass, Recruiting and Retention
Southern Arizona AIDS Foundation
375 S. Euclid Ave.
Tucson, AZ, 85719
or email email@example.com, or fill out the form below.
The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability.
People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ+ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply.
This job is a light work job, as defined by the Social Security Administration, CFR. CFR § 404.1567. Physical exertion requirements:
(b) Light work. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.
This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by the immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.