Community Programs Manager
Scope of Work
The Community Programs Manager will directly supervise up to five staff who are responsible for the delivery of LGBTQ+ youth programming at the Thornhill Lopez Center on 4th and community-based programs. They will also oversee the development and implementation of Eon Youth Lounge programs at various sites throughout the community. Community Program Manager will coordinate coalition duties for the LGBTQ+ Department’s youth programs. This includes developing workshops that provide introductory and professional development trainings on LGBTQ+ identities, cultural responsiveness, and competency suggestions for those working in various settings. This position will lead programs and services supporting youth, focused on LGBTQ+-identifying youth and other marginalized youth.
The Community Programs Manager will also engage with several coalitions focused on youth programming and services throughout Tucson and Pima County. This includes coalitions focused on substance use, youth homelessness, dating violence, youth engagement, etc. In addition, this role is responsible for the management and support for the Bread and Roses partnership with Old Pueblo Community Services (OPCS). They must conduct outreach and participant recruitment, attend community events and meetings, and provide supervision and training to program staff. The individual hired must be able to work very flexible hours, including evenings, late nights, weekends, and some holidays. Reports to the Associate Director of LGBTQ+ Program Services. Position duties include but are not limited to:
- Hires, supervises, trains, and evaluates youth program staff, volunteers, and interns.
- Develops and effectively delivers tailored LGBTQ+ cultural responsiveness trainings for professionals at a variety of organizations, working with LGBTQ+ individuals and youth.
- Collaborates with the LGBTQ+ Capacity Building Manager at the Southwest Institute for Research on Women (SIROW) to support and provide trainings for professionals working with LGBTQ+ homeless adults.
- Provides support to SAAF youth programming, including the Bread & Roses partnership, Eon satellite sites, and Lighthouse programs, including staffing the Eon Youth Lounge and providing referrals and supporting linkages to services.
- Conducts outreach and participant recruitment at young adult and adult-serving organizations in the Tucson community.
- Maintains regular communication and professional relationships with collaborators and community partners on all project-related activities.
- Recruits coalition members from the 12 community sectors for coalition building as identified by SAMHSA and facilitates/coordinates activities of the coalition.
- Attends, facilitates, and assists in the coordination of coalition, activities, and events with youth and coalition members.
- Keeps current on suicide, substance misuse, and prevention literature; harm reduction/risk reduction models, sexual health, and other youth-related issues and serves as a resource to other agency and program staff on these topics.
- Attends all program, agency, and department meetings at SAAF as directed.
- Works collaboratively within the Prevention and Care Services Departments, including but not limited to covering shifts for HIV/HCV testing, Eon Lounge, Community Education Presentations, Syringe Access, and/or assisting with unloading food pantry items, programmatic support, etc.
- Works as a team member with other SAAF staff supporting all youth projects as needed.
- Oversees the administration of evaluation tools with participants at baseline, exit, and follow-up.
- Collects and maintains all data (electronic and hard copy) and record keeping system(s) on a weekly basis.
- Ensures accurate program data collection and timely reporting for funding sources.
- Drafts monthly, quarterly, and annual grant reports for all grant, foundation, or donor sources that support the programming.
- Assists with writing project proposals for state, federal, and private funding.
- Manages the spending and supports the planning in collaboration with the Associate Director of LGBTQ+ Programs for the program grant budgets as well as donation/foundation budgets.
Community Engagement and Partnerships
- Assists with coordination and facilitation of training and meetings with collaborators, volunteers, and community members.
- Develops and maintains collaborations with other coalitions, program partners, and other community-based organizations to deliver program activities.
- Participates in community outreach to other agencies or services that serve high risk, LGBTQ+, and other marginalized communities.
- Provides consultation to youth, staff and coalition members on program methodology, design, and results.
- Provides timely and thorough customer service to the youth, community, and partners by returning voicemail, email, and in-person inquiries to the services offered by youth programs.
- Establishes and maintains effective working relationships with youth development professionals in the community such as teachers, administrators, youth leaders, and representatives of other agencies.
- Makes technical and informational presentations to professionals and the public.
- Serves as a representative from SAAF for community events and committees.
- Works as a team member with other SAAF staff supporting all youth projects as needed.
- Minimum three (3) years of Management experience, managing a team of five (5) or more.
- Knowledge and (3) years of experience in theory, practice, and application of positive youth development, adverse childhood experiences, harm reduction, and trauma-informed approach.
- Experience in developing and implementing community-based prevention initiatives that involve multiple stakeholders, including community organizations, schools, healthcare providers, and other key partners.
- Familiarity with evidence-based strategies for promoting positive youth development and empowerment, including the role of social and emotional skills, leadership development, and civic engagement.
- Knowledge of the unique challenges faced by youth in different contexts, and the importance of culturally responsive programming that addresses the specific needs and experiences of diverse populations.
- Experience working with diverse and complex cultures including LGBTQ+ youth, youth of color, and other at-risk youth and programming.
- Ability to exercise and demonstrate compassion and non-judgment when working with program participants.
- Good interpersonal skills; demonstrated sensitivity to cultural and personal diversity.
- Excellent verbal and written communication and organizational skills.
- Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF if not current).
- Access to a reliable vehicle, a valid AZ Driver’s License and a driving record that will be supported by our liability insurance provider.
- Bachelor’s degree in social services or health-related field or five (5) years’ experience with direct service delivery in the areas of youth programs, health care, behavioral health, or social services.
- Previous work experience with youth and/ or previous experience with group facilitation and curriculum delivery.
- Experience in training clinical and non-clinical professionals such as clinic-based professionals, health care centers, hospitals, behavioral health agencies, and health department staff.
- Knowledge of the role of community engagement and participation in the success of prevention projects, including strategies for building and sustaining community partnerships.
- Familiarity with the process of needs assessment, program planning, implementation, and evaluation in the context of community prevention projects.
- Understanding of the importance of youth voice and participation in program development and implementation, and strategies for involving youth in meaningful ways.
- Knowledge of the role of community-based organizations, schools, and other partners in supporting youth development and empowerment programs.
- Ability to develop and implement effective youth development and empowerment programs that are grounded in research and best practices.
- Ability to work effectively with diverse stakeholders and populations, and to navigate complex social and cultural dynamics in community settings.
- Bilingual (English/Spanish).
Salary ranges from $47,964 – $52,815 DOE. FLSA Status: Exempt
Health, dental, vison, and life insurance; 401(k) with matching, long-term, and short-term disability insurance. 12 paid holidays per year, 4 weeks of PTO per year to start in addition to 40 hours of sick leave. Access to SAAF Health Clinic on-site for primary care needs.
Submit a letter of interest and resume with dates of employment to:
Yvette Bass, Recruiting & Retention
Southern Arizona AIDS Foundation
375 S Euclid Ave.
Tucson, AZ 85719
or email firstname.lastname@example.org or use the form below.
The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability.
People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ+ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply.
This job is a sedentary job, as defined by the Social Security Administration, CFR. CFR § 404.1567. Physical exertion requirements:
(a) Sedentary work. Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary for carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.