Anti-Violence Project Case Manager

Scope of Work

The Anti-Violence Project Case Manager provides comprehensive case management services to LGBTQ+ and allied persons experiencing domestic violence, sexual assault, and stalking violence. The AVP Case Manager position is a full-time/40 hours per week, non-exempt position, which works out of our Thornhill Lopez Center on 4th location. The AVP Case Manager reports to the Housing Services Manager, who is not co-located with this position.

Functional Responsibilities

  • Provide a range of client-centered services to support LGBTQ+ and persons experiencing domestic violence, sexual assault, trafficking, and stalking in transitional housing.
  • Provide for assessment of service needs and development of a comprehensive individualized service plan.
  • Provide safety planning and crisis de-escalation support for clients.
  • Work to assist clients with meeting basic needs including but not limited to supporting client in obtaining shelter, housing, employment, food, and transportation.
  • Support clients to remain safely housed and to transition successfully into permanent housing.
  • Provide benefit/entitlement counseling and referral activities to assist eligible clients to obtain access to public and private programs for which they may be eligible.
  • Support the AVP Team in answering the AVP crisis line, M-F 8am-7pm.
  • Prepare client documentation for housing application screening process.
  • Ensure AVP participants understand their participation agreements, their rights and obligations as participants, and their SAAF client rights and responsibilities.
  • Maintain timely and accurate documentation of all client contacts.
  • Utilize the online database Empower DB for client documentation such as contact and service notes
  • Regularly update paper file documentation, including proper closing and storage of discharged clients.
  • Coordinate with law enforcement, County Attorney, and criminal justice system to advocate for and support clients (legal advocacy, assist in obtaining orders of protection, support client at court hearings, etc.).
  • Coordinate with community partners to effectively deliver employment and legal support services.
  • Facilitate community trainings to providers, community members and collaborators that focus on health disparities experienced by LGBTQ+ survivors of domestic violence.
  • Travels for grant-related meetings and conferences.
  • Serve as member of Care Services Department, working in close coordination with the case management and housing teams.
  • Attend agency staff meetings.
  • Other duties as assigned.
  • Reports to the Housing Services Manager.

Minimum Qualifications

  • Bachelor’s degree in social services, education, health, or related field; or one year of work or volunteer experience in a human service or Case Management setting.
  • Ability to exercise and demonstrate compassion and non-judgment when working with program participants.
  • Proficiency with Microsoft Office.
  • Excellent interpersonal skills, sensitivity to cultural and personal diversity.
  • Excellent verbal and written communication and organizational skills.
  • Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF).
  • Must have access to reliable transportation, a valid Arizona Driver License and a driving record that will be supported by our liability insurance provider

Preferred Qualifications

  • Two years’ experience in case management working in areas such as domestic violence, substance use, mental health issues, or issues with houselessness.
  • Experience working with Tucson human service providers.
  • Strong organizational skills.
  • Capable of problem solving and working independently.
  • Proficiency with database systems.
  • Bilingual (English/Spanish).


Non-Exempt: $18.30 – $22.42/hr DOE


Eleven (11) paid holidays, two (2) half day paid holidays, one (1) paid floating holiday, twenty (20) days of paid vacation per year to start, in addition to 40 hours of sick leave. Health, dental, vision, and life insurance; 401(k) with matching, long-term and short-term disability insurance. Additional optional plans include Life Insurance, Pet Services Discount Plan, Equitable plans (Accident Insurance, Critical Illness Insurance and Hospital Confinement Insurance). Access to SAAF Health Clinic on-site for primary care needs.

To Apply

Submit a letter of interest and resume with dates of employment to:
Yvette Bass, Recruiting and Retention
Southern Arizona AIDS Foundation
375 S. Euclid Ave.
Tucson, AZ, 85719
or email, or fill out the form below.

Affirmative Action

The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability.

People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ+ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply.

Physical Requirements

This job is a Light Work job, as defined by the Social Security Administration, CFR. CFR § 404.1567. Physical exertion requirements:

(b) Light work. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.


This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by the immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.

Apply to Work at SAAF

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Accepted file types: pdf, docx, Max. file size: 256 MB.